Sean Zvandasara: The Agent1st Framework
Privacy Policy
How we collect and use your personal data when you join the waiting list for, apply to, or take part in The Agent1st Framework.
01Who we are
Sean Zvandasara: The Agent1st Framework ("the Programme", "we", "us") is run by Renowned Homes Ltd (company number 13608045), of 22 Marsh Wall, London E14 9AL. Renowned Homes Ltd is the data controller for your personal data. If the Programme moves to a different company, we will update this policy and tell you.
- Email: sean@renownedhomes.co.uk
If you have any questions about this policy or your data, contact us at the email above.
02What we collect
| Source | Data |
|---|---|
| Waiting list form | Full name, email address, phone number, your contact consent and the date you gave it |
| Application form | Your current role, time in property sales, deals closed, earnings band, goals and challenges, preferred start date, and anything else you choose to tell us |
| Calls and the Programme | Notes from shortlist calls and coaching sessions, business and performance information you share |
| Your device | IP address, browser and device type, pages visited, the ad or link that brought you to us, and cookie or pixel identifiers (see section 5) |
| Our messages | Whether you open our emails and click our links, and your replies |
We do not ask for special category data such as health information. Please do not include it in your answers.
03How we use it and why we're allowed to
| What we do | Lawful basis (UK GDPR) |
|---|---|
| Add you to the waiting list and contact you about your place | Consent, and our legitimate interest in managing applications |
| Assess your application and decide who to shortlist | Legitimate interests (selecting suitable agents for a limited programme) |
| Book and hold shortlist calls | Steps taken at your request before entering a contract |
| Deliver the Programme, coaching, dashboard and stock access if you join | Performance of a contract |
| Send updates, invitations and content about the Programme | Consent (you can withdraw at any time, see section 4) |
| Measure and improve our ads and pages | Consent for non-essential cookies and pixels; legitimate interests for basic site analytics |
| Keep records, handle disputes, meet tax and legal duties | Legal obligation and legitimate interests |
We review applications personally. We do not make decisions about you using solely automated processing.
If you take part in coaching on longevity or wellbeing and choose to share health information, we use it only for that coaching and only with your explicit consent.
04Calls, SMS and email
When you tick the consent box, you agree to be contacted by phone, SMS and email about your application and the Programme. We record when and how you gave that consent.
You can opt out at any time:
- SMS: reply STOP
- Email: use the unsubscribe link in any email
- Anything else: email sean@renownedhomes.co.uk
Opting out of marketing does not remove you from the waiting list unless you ask us to. We may still send messages you need, such as a reply to your own enquiry.
05Cookies and tracking
Our pages use cookies and similar technologies:
- Essential: needed for the pages and forms to work, for example remembering your details between the waiting list form and the application. These are always on.
- Analytics: show us how visitors use the pages so we can improve them.
- Advertising: the Meta Pixel tells Meta when someone visits our pages or completes a form. We use this to measure our ads and show them to relevant people. Meta also uses this data under its own policy.
We only set non-essential cookies and pixels if you agree through the cookie banner. You can change your choice at any time through the link in the footer or your browser settings.
06Who we share it with
We never sell your personal data. We share it only with:
| Recipient | Why |
|---|---|
| GoHighLevel (LeadConnector) | Hosts our pages and forms, stores contacts, sends SMS and email |
| Meta | Advertising measurement through the Meta Pixel, if you consent |
| Other Renowned group companies | Stock access, deal support and delivering parts of the Programme |
| Professional advisers | Accountants, lawyers and insurers, where needed |
| Authorities | Where the law requires it |
Some of these providers store data outside the UK, including in the United States. Where they do, we rely on UK adequacy regulations or the UK International Data Transfer Agreement (or Addendum) to protect it.
07How long we keep it
| Data | Kept for |
|---|---|
| Waiting list and application data (not selected) | Up to 24 months from your last contact with us, so we can consider you for later intakes |
| Programme participant records | 6 years after the Programme ends (tax and contract records) |
| Marketing consent and opt-out records | As long as needed to prove consent and respect your opt-out |
| Cookie and pixel data | As set out in the cookie banner |
You can ask us to delete your data sooner (see section 8).
08Your rights
Under UK data protection law you can ask us to:
- Give you a copy of your personal data
- Correct data that is wrong or incomplete
- Delete your data
- Restrict or object to how we use it, including for direct marketing
- Send your data to you or another organisation in a portable format
- Stop using it where we rely on your consent
Email sean@renownedhomes.co.uk. We will reply within one month. There is normally no charge.
If you are unhappy with how we handle your data, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk (link, new tab) or on 0303 123 1113.
09Security, age and changes
- Security: access to your data is limited to the people who need it, and our systems use access controls and encryption. No system is completely secure, so tell us at once if you think your data has been put at risk.
- Age: the Programme is for working property professionals aged 18 or over. We do not knowingly collect data from anyone under 18.
- Changes: we may update this policy. The latest version will always be on this page with its date.